Terms of Supply

Terms

These terms are effective for all orders received from 31st January 2005.

Cash with order - we must receive payment before goods are dispatched. Most major credit cards are accepted.

For approved monthly accounts all invoices must be settled by the end of the month, following date of invoice. Failure to adhere to these terms will lead to goods not being supplied, until the account is cleared. Account facilities may also be withdrawn or reduced.

V.A.T.

All prices plus V.A.T. at the current rate.

Dispatch

We will endeavour to dispatch component orders within three working days of receipt, please allow up to 5 working days from receipt of order for delivery of goods. Flydor is not responsible for delays caused outside its direct control.
For manufacture orders, please allow 10-14 working days from confirmation / payment.

Carriage

Standard carriage charge £9.50. Free carriage for orders over £200, to the same address (Zone 1 & 2 England & Wales Only).
SPECIAL CARRIAGE RATES ARE APPLICABLE FOR THE FOLLOWING:

• Bulk mesh and large manufactured orders.
• Scotland, Northern Ireland, Eire, UK Offshore and all overseas destinations.
• Timed deliveries 09:30a.m., 12:00pm and Saturday deliveries.

Please contact the office for details.

Customer Collections

If you wish, you may collect your order from our warehouse. Please allow at least one working day after placing your order before collecting.

Cutting Charges

20% will be added to the stock length prices for cutting to special lengths. Minimum charge £10.

Orders for less than five stock lengths will be cut in half unless stated.

Discounts

Where agreed, discounts are only applicable to orders over £200.

Minimum Value Orders

We reserve the right to charge a minimum order value of £15 + V.A.T. excluding carriage.

Returned Goods

Goods are subject to a 20% handling charge.

Please contact the office before returning for authorization

Special Order Items

Special Order Items are marked "S" in the right hand column.

Nett items are marked "N".

A marking of "X" means this stockis being discontinued and will not be replaced once sold.

Special order items - a delivery date will be given once an order is received, but please contact the office for exact details. Special order items are subject to price changes, please check before ordering.

Delivery

It is the customers responsibility to check that goods have arrived complete and with no damage in transit. If there is any sign of damage to the packaging, check contents carefully. Once a customer has signed the delivery note, no claim can be made.

If goods are damaged, the delivery ticket must be clearly marked DAMAGED and a claim must be lodged in writing with Flydor within 7 days

Notes

Why not use: FREE FAX 0800 393 599 or Email: orders@flydor.co.uk

This price list is available via Email, in Microsoft Excel or PDF formats. If required, send your Email address to the Flydor office.